Stay informed with the latest updates from KNVEY. Our news section provides recent information on product launches, feature updates, partnerships, and company milestones. Stay connected with developments at KNVEY and learn how we are continually evolving to better serve you.

Explore field-tested thinking on how organizations structure content, connect systems, orchestrate experiences, and turn knowledge into a stronger digital foundation. The KNVEY Blog shares practical perspectives on platform strategy, content operations, customer experience, and the shift toward AI-ready knowledge infrastructure.

Outlines the standard legal terms that govern your use of the KNVEY platform. By signing an Order Form or accessing the platform, you agree to the KNVEY SaaS Subscription Agreement, including applicable Service Level Agreements (SLAs) and any Managed Services terms. These terms define your rights and responsibilities, KNVEY’s service commitments, and important legal protections for both parties.

This Standard Service Level Agreement (SLA) outlines the support and uptime commitments provided to customers using the KNVEY platform in a fully hosted environment. KNVEY guarantees 99.9% monthly platform availability, excluding scheduled maintenance and events beyond its control. Support is available via email Monday through Friday, with timely responses based on issue severity.

This SLA applies to KNVEY customers who choose to deploy the platform on their own infrastructure (e.g., AWS, Azure, or internal servers) rather than using KNVEY's fully managed hosting environment.